Top Click is your best services option
Our Services
Founded in 2018, Top Click provides comprehensive e-commerce outsourcing services across diverse industries.
Our Service
The concept of Top Click is to implement an O2O service for SMEs and MNCs. The aim of this business strategy is to encourage potential customers from online channels to make a purchase at a physical store. We gather data from online channels and analyze it to better understand which channels deliver the best results, allowing us to allocate budgets more accurately.
OUR CORE FUNCTIONS
We provide comprehensive e-commerce managed services to help our customers optimize their strategies across omnichannels (e.g., marketplaces, brand stores, social media, and other innovative platforms). We also offer end-to-end management to help you reach new heights in your business.
Set Up
Building your marketplace, website, or Facebook account starts with the setup, which is the first and most important step. At the initial stage, our team will plan the entire SKU category roadmap, product listings, complete all necessary backend settings, and develop a decoration plan to ensure the store or channel reflects your business image and leaves a positive impression on visitors.
Design
We always design to convey a message that is more powerful than words. Our design team has a strong background in e-commerce, and they excel at planning, designing, and visually bringing your ideas to life, creating a unique brand presence with consistent design elements throughout your visuals.
Analysis & marketing
Our marketing team is constantly monitoring, analyzing, and strategizing to drive continuous improvement in our stores’ performance. Market data is studied and analyzed by our team to generate new strategies and plans that align with current market demands.
Operation
Managing the daily operations of the store’s inventory, pricing, and promotion updates can be quite demanding. However, we have a dedicated team to manage your webstore/marketplace product inventory, pricing, and promotion updates. Our team is trained on our internal SOPs to ensure pricing and stock accuracy.
Customer Service
We believe that good customer service is crucial for increasing customer satisfaction and enhancing the shopping experience. Therefore, Top Click is here to support your communication with customers throughout the shopping process, both before and after the sale, across all your online channels (including social media, marketplaces, webstores, and WhatsApp). Our team is proficient in English, Malay, and Chinese, ensuring we can serve you in a variety of languages.
E-Commerce Trend Today
Build Your Online Presence!
WordPress Development
One of the primary reasons for having a website for your organization is to boost its reputation. A website can serve as the face of your business, helping to create a strong first impression and build trust and credibility in the minds of consumers. Drive more traffic to your website to attract quality customers and achieve the greatest ROI. Let us help you on your digital journey and accelerate your e-commerce business.
The TRUE Grow For Your Business!
Facebook Ads Management
Our dedicated digital marketing specialists help businesses achieve real results while maintaining healthy KPIs, driving quality traffic that converts into leads, and fostering limitless growth. As experts in Lead Generation, we have a thorough understanding of what makes advertising effective. We continuously sharpen our skills and help position your business in front of a larger target audience.
Made Easy Now For Everyone!
Marketplace Management Service
Online is everywhere, and your business can quickly reach customers regardless of time or location. Customers can easily discover your shop with just a few clicks. We are performance-oriented, focused on delivering the best results. We take care of your day-to-day marketplace optimization.
We Create, Manage & Scale Your Omnichannel E-Commerce Business
TECO (Total E-Commerce Outsourcing)
Top Click provides end-to-end e-commerce managed services, including strategizing, content creation, execution of ongoing sales campaigns, e-store management, customer service, big data analytics, and back-end operations such as warehousing, packaging, and delivery.
